Terms and Conditions
Booking details are the client's responsibility. We cannot accept responsibility for booking errors.
The driver will be at Faro airport waiting for you in the arrivals hall holding a sign with your name.
If the flight, ship or train arrival is more than 45 minutes late or If you have problems with your luggage upon arrival than the time confirmed in your booking, let us know by calling us the number provided on your reservation +351 961115747. our driver will wait for you, but cannot guarantee the service under these circumstances.
Cancellations are allowed up to 48 hours before your arrival date. You must cancel by phone or e-mail, where we will send the amount except transfer fees.
If client just not appear on the arrival area without previous notice and cancelation. He will not be entitled to any refund .
Changes to the reservation must be made up to 24 hours before your arrival.
We reserve the right to refuse to transport customers under the influence of alcohol or drugs or considered to be at risk for our driver.
Smoking is not permitted in our vehicles. The consumption of food and drinks is also not allowed, except water.
The vehicles used for private transfers have capacity for at least 1 medium suitcase per passenger seat which should not exceed 70cm x 50cm. At the time of booking you must inform us of the luggage to be transported. The passenger will be responsible for any costs incurred in case of needing additional vehicles for the transport of undeclared luggage.
We cannot accept responsibility for items damaged or lost. Your property is entirely your responsibility.
We have the right to leave your accommodation 20 minutes after the scheduled pick-up time. Driver must be notified of your delay.
If driver is not on the place after 20 min on the scheduled time the client has full right to take a taxi or use other transport service. Then send us a proof (invoice which been paid to the other transport company) and we will send you money back
If you need an extra stop (supermarket for shopping ) We will charge 15 euros for each 20 min
